Dispensary General Manager

About Maitri Medicinals:

Maitri Medicinals’ vision is to cultivate, produce and dispense quality medical marijuana products for Pennsylvania patients who suffer from qualifying medical conditions and diseases. We are privileged to serve Pennsylvania patients at our three dispensaries in Pittsburgh, Uniontown and Greensburg. Founded by third-generation Southwestern Pennsylvania residents, Maitri is deeply invested in the region’s wellbeing and development. Maitri views Pennsylvania’s medical marijuana program as an opportunity to help patients suffering from serious medical conditions, support intervention efforts to address the region’s opioid crisis, provide career training and lucrative opportunities for local residents in the medical marijuana industry. We recognize that people define and achieve wellness in different ways across a wide spectrum, and serve all patients with open mindedness, kindness, and a desire to learn.

Are you ready to join the #PeacockFlock?

Benefits Package:

● Health/Vision/Dental insurance coverage with HSA & FSA contribution plans

● Employee Assistance Program (EAP)

● 401K

● Company-sponsored short- and long-term disability insurance

● Employee discounts ● Paid time off (PTO)

● Paid Holidays

● Paid sick time

Summary of the Role:

The General Manager manages the daily operations of the dispensary, including staff training and management, regulatory compliance, cash handling and sales. Primary duties of this role include ensuring dispensary operations support sales and marketing goals while maintaining inventory within a secure, fully compliant facility. 

Key Responsibilities: 

• Manages all daily operations of the Dispensary
• Responsible for P&L performance
• Implements and maintains compliant standard operating procedures for dispensing, inventory management, and all sales support tasks
• Provides high-level patient service and oversight of staff/patient interaction
• Responsible for staff training, orienting, disciplinary actions, employee relations and performance appraisals
• Creates schedules for all staff within the facility
• Maintains business management platforms and ensures all technology systems operate effectively
• Tracks and monitors inventory using the state inventory tracking system and business management platforms
• Oversees the receiving process for all incoming regulated and unregulated products in conjunction with Inventory Manager
• Physically audits inventory for accuracy against inventory tracking system and business management platform data at designated intervals (daily, weekly, quarterly, annually) with Inventory Manager
• Prevents diversion through enforcing company policies, procedures, and state regulations
• Handles all areas of cash management in compliance with company policies

Qualifications: 

• 5+ Years general management experience required
• Experience managing high volume business
• Retail experience in the marijuana industry preferred but not required
• P&L and budget management knowledge
• Be a multi-tasking, organized, innovative and effective leader who can motivate their staff through strong employee engagement
• Able to develop and mentor staff to a high level of execution in all areas of operation
• Must demonstrate empathy and a passion for serving a diverse customer base
• Must be 21 years of age or older
• Must be able to pass a criminal background check
• Demonstrate proven financial acumen/success
• Strong verbal communication and basic math skills required
• Must demonstrate a proficiency for technology
• Able to stand for long periods of time
• Bi-lingual, English and Spanish a plus
• Comfortable being under constant video surveillance

Physical and Environmental Requirements:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

• Ability to work up to 10 hours a day and rotating shifts  
• Flexible schedule availability including nights, weekends and holidays  
• Ability to lift, push, and pull 75 pounds  
• Ability to sit, squat, bend, and kneel repetitively throughout a workday  
• Ability to stand for extended periods of time  
• Extended computer usage
• Work environments that include exposure to, but not limited to fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.  

Maitri Medicinals and Maitri Genetics encourage applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of Maitri.  

Maitri is an Equal Opportunity Employer. Maitri does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.